Privacy Policy
Puzzle Agency Limited Privacy Policy
This privacy policy will explain how our organisation, Puzzle Agency Limited, trading as “Puzzle”, uses the personal data we collect from you when you use our website.
Topics:
• What data do we collect?
• How do we collect your data?
• How will we use your data?
• How do we store your data?
• What are your data protection rights?
• What are cookies?
• How do we use cookies?
• What types of cookies do we use?
• How to manage your cookies
• Privacy policies of other websites
• Changes to our privacy policy
• How to contact us
• How to contact the appropriate authorities
What data do we collect?
Puzzle Agency Limited collects the following data:
• Names and details submitted through contact forms on our site.
• Any information submitted to us via social networks.
How do we collect your data?
You directly provide Puzzle Agency Limited with most of the data we collect. We collect data and process data when you:
• Voluntarily send us a message through our website, on social networks or via email.
• Use or view our website via your browser’s cookies.
How will we use your data?
Puzzle Agency Limited collects your data so that we can:
• Respond to requests directly made to us.
• Advertise relevant products or services to you based on your use of our website
How do we store your data?
Puzzle Agency Limited securely stores your data within Google Workspace.
Puzzle Agency Limited will keep your personal contact information for a period of 90 days, or as required in order to respond to queries. Once this period has expired, we will delete your data.
What are your data protection rights
Puzzle Agency Limited would like to make sure you are fully aware of all of your data protection rights.
Every user is entitled to the following:
The right to access – You have the right to request Puzzle Agency Limited for copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that Puzzle Agency Limited correct any information you believe is inaccurate. You also have the right to request Puzzle Agency Limited to complete information you believe is incomplete.
The right to erasure – You have the right to request that Puzzle Agency Limited erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that Puzzle Agency Limited restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to Puzzle Agency Limited’s processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that Puzzle Agency Limited transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: hello(at)puzzlelondon.com
Or write to us: Puzzle, Stoney House, 26-30 Stoney Street, Nottingham, NG1 1LL
What are cookies?
Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.
For further information, visit allaboutcookies.org.
How do we use cookies?
Puzzle Agency Limited uses cookies in a range of ways to improve your experience on our website, including:
• Tracking your site usage
• Advertising to you
What types of cookies do we use?
There are a number of different types of cookies, however, our website uses:
• Functionality – Puzzle Agency Limited uses these cookies so that we can track usage of our website.
• Advertising – Puzzle Agency Limited uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Puzzle Agency Limited sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website .
How to manage cookies
You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser
Privacy policies of other websites
The Puzzle Agency Limited website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.
Changes to our privacy policy
Puzzle Agency Limited keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 28th June 2021.
How to contact us
If you have any questions about Puzzle Agency Limited’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.
Email us at: hello(at) puzzlelondon.com
Or write to us: Puzzle, Stoney House, 26-30 Stoney Street, Nottingham, NG1 1LL
How to contact the appropriate authority
Should you wish to report a complaint or if you feel that Puzzle Agency Limited has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.
Phone: 0303 123 1113
Address: Information Commissioner’s Office Wycliffe House Water Lane Wilmslow Cheshire SK9 5AF