Case Studies

Digital, its what we do

Puzzle is a full service digital agency that provides strategy, marketing and production services.

Waitrose & Partners

In 2018, we were tasked with simplifying Waitrose’s product catalogue for their international partners.

RailRepay

Last year, we worked with Railrepay to build a mobile app to help commuters easily claim back money for travel disruption.

Canal & River Trust

We created My Stretch, a site that allows users to sponsor a part of the waterway that is special to them.

Wilko

Since 2017, we've worked with Wilko to develop and build their social presence.

Ted Baker

We created ‘Seemore’, an AI Powered Facebook messenger chatbot for Ted Baker.

Deliveroo

We’re proud to have been working with Deliveroo since they were just 3 people.

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Thoughts

Puzzle does… Animal Self-Portraits.

We asked 13 of our team (because that’s how many of them were willing to respond to a no-context, mysterious challenge asking only that they join the call with a…

Happy Pride, from Puzzle.

“I’m not missing a minute of this. It’s the revolution!” – Sylvia Rivera The first Pride was a riot led by black, trans, drag queens. In the early hours of…

Own or Clone: How Facebook finds its functionality.

Have you noticed recently that some of your favourite apps are starting to explore some spookily similar features? Ever wondered why you can now post a “story” on almost every…

Accounts and Accountabilities.

Black Lives Matter. We say that with our whole chest. Puzzle is made up of a small group of predominantly white people, in a predominantly white industry. As individuals, many…

Lock Down Your Lockdown Film Schedule: Part 2 – Electric Boogaloo

Sometimes the sequel IS as good as the original… Well, we’ll see. This week, we’ve given film blabbermouth, and ignorer of word counts, John, an extra 200 words to recommend…

Is TikTok the right platform for brands?

A dig into the ins and outs of using TikTok for marketing and engagement. Is it right for some brands and not others? Fabienne, from our Client Services team, investigates.…