Case Studies

Digital, its what we do

Puzzle is a full service digital agency that provides strategy, marketing and production services.

Waitrose & Partners

In 2018, we were tasked with simplifying Waitrose’s product catalogue for their international partners.

RailRepay

Last year, we worked with Railrepay to build a mobile app to help commuters easily claim back money for travel disruption.

Canal & River Trust

We created My Stretch, a site that allows users to sponsor a part of the waterway that is special to them.

Wilko

Since 2017, we've worked with Wilko to develop and build their social presence.

Ted Baker

We created ‘Seemore’, an AI Powered Facebook messenger chatbot for Ted Baker.

Deliveroo

We’re proud to have been working with Deliveroo since they were just 3 people.

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Thoughts

Prioritising customer choice leads the way for new financial brands

With the rise of digital banking and the constant fear of another financial crisis looming, financial brands like Klarna and Monzo are changing the way we manage our money. After…

Social Media Updates for Facebook, Instagram and Whatsapp

During the ‘FB developer conference 2019’ there were some key announcements regarding Facebook, Instagram and Whatsapp. Overall, the overarching focus is on privacy. But, there were significant developments for other…

Say hello to Squarestats

Over 1 billion people use the Instagram app every month, with more than 500 million using the platform every day. Impressive. And also, lots and lots of data. With huge…

Here you go, at 4am EST write the below

The majority of us all follow influencers on social media, whether it’s for the latest fashion trend, fitness tips or ‘hinching’ your home. Following people we like, can relate to,…

Fyre at the (influencer) disco

Watching Netflix’s ‘FYRE: The Greatest Party That Never Happened’ is a spectacularly peculiar exercise in schadenfreude. It’s really enjoyable… for all the wrong reasons. It’s also truly a display of…

Chatbots vs Live Chat: Which is best for your Customer Service team?

The world is evolving. Business needs, stakeholder requirements, and consumer demands are ever-shifting. Year on year, the technological revolution is opening up all industries to endless possibilities. There have been…