Chatbot Toolkit

An AI-powered chatbot to answer your FAQs? Maybe a chatbot to manage your event? Whatever you're looking for, we're sure we can help.

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A chatbot that works for you

Answering customer service questions and processing large amounts of data is hard work and costs money. Our chatbot toolkit exists to let technology do all the hard work for you. Whether you need an AI powered chatbot to answer FAQs, manage a mass participation event or engage your customers in a different way. We’re here to help.

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Ted Baker chatbot ‘Seemore’

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Ted Baker chatbot ‘Seemore’

How does it work?

Using IBM Watson and Amazon Lex, we’ve built a robust chatbot service that autonomously provides personalised support. It has everything you need – CRM integration, the ability to send emails, texts, to display dynamic information and update contact preferences – you name it, it’s got it.


Why did we do it?

Accessing new and emerging technologies can be difficult. Making them effective and economical, even more so. At Puzzle, we specialise in rising to your challenges, so when we discovered a way through chatbots to improve customer experience and deflect admin and associated costs, we jumped straight in.

How do I get it?

By working with us! We’ll provide you with the framework and CMS for your own AI powered chatbot. That way, you can refresh as and when needed, allowing you more time on your core work and less time on admin.

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